Glossary¶
- Closed
- Flag to indicate that item is archived.
- Item will not appear in lists any more, unless “show closed” is checked.
- Description
- This field allows to define a description on an item.
- Depending on the element type, name of field can be different.
See also
GUI behavior
- It is possible to define that description field is mandatory.
- The element type screens allow to set this parameter to several elements.
- More detail, see: Behavior section.
- Done
- Flag to indicate that item has been done.
- Date of done is saved.
- External reference
- This field allows fill free input.
- It uses to refer information from an external source.
- External reference value can be put in email message with externalReference special field.
- More detail, see: Administration guide.
- Handled
- Flag to indicate that item has been taken into account.
- Date of handling is saved.
- This generally means that responsible has been named.
- Id
- Every item has a unique Id, automatically generated on creation.
- Id is chronologically affected, for all kind of items (Activity, Ticket).
- Id is shared for all projects and all types (i.e. incident) of the same kind items (i.e. Ticket).
- Reference is displayed after id, automatically generated on creation.
- Reference depends on defined format, see under “Format for reference numbering” section in Global parameters screen.
- Default format defines an numbering specific for each project and each type of items.
- Origin
- Determines the element of origin.
- The origin is used to keep track of events (ex.: order from quote, action from meeting).
- More detail, see : Origin field.
- Status
- The status determines the life cycle of items.
- It defines the progress of the treatment of the item.
- Item is linked to a element type, element type is linked to a workflow.
- A workflow defines the possibility to go from one status to another one, more detail, see: Workflows.
See also
Accelerator button
- This button allows to skip to the next status.
- More detail, see: Move to next status button.
- Result
- A result is a description of the treatment of an item.
- Usually, the result is set when the status of the item is done.
See also
GUI behavior
- It is possible to define that result field is mandatory on done status.
- The element type screens allow to set this parameter to several elements.
- More detail, see: Behavior section.
- WBS
- Work Breakdown Structure.
- Hierarchical position of the element in the global planning.